|
Erin A. Snider@erinsnider.bsky.social |
a United rep told me in exasperation that “I may have noticed that United customer service desks no longer exist in the airport—they just told us this two weeks ago with no warning.” More moments for me to rant about why we can’t have nice things like bullet trains in this country among other things
1 replies 0 reposts 0 likes
|
Stacey
@philbrickyadav.bsky.social
[ View ] |
Ugh, sorry. I think they rolled back their customer service presence in intl airports a few years ago and it’s been terrible. Yet perversely smart to field test a new approach where the regulatory environment is stronger. Should make it super easy to import a crummy practice to this lawless place.
1 replies 0 reposts 1 likes