pro accessio

pro accessio @pro-accessio.bsky.social [ View ] Jul 11, 2024 at 07:00 UTC

KCS in a picture:

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pro accessio @pro-accessio.bsky.social [ View ] Jul 10, 2024 at 07:00 UTC

KCS in einem Bild:

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pro accessio @pro-accessio.bsky.social [ View ] Jul 09, 2024 at 07:00 UTC

People are less likely to call your product a "****ing useless piece of c**p" if they find a fix for their issue on page 1 of Google!

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pro accessio @pro-accessio.bsky.social [ View ] Jul 08, 2024 at 07:00 UTC

Na, wieder erst nach dem Computerabsturz an die Sicherungskopie gedacht? ;D

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pro accessio @pro-accessio.bsky.social [ View ] Jul 07, 2024 at 09:00 UTC

Man muss schon ein bisschen arrogant sein um zu glauben, dass man in einer dynamischen Welt wie der heutigen wirklich keine wichtige Info jemals verpassen kann.

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pro accessio @pro-accessio.bsky.social [ View ] Jul 06, 2024 at 09:00 UTC

Besucht unseren Shop!

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pro accessio @pro-accessio.bsky.social [ View ] Jul 05, 2024 at 07:00 UTC

It's almost like you can't control everything… mysterious

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pro accessio @pro-accessio.bsky.social [ View ] Jul 04, 2024 at 07:00 UTC

Universal experiences for KCS Rookies:

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pro accessio @pro-accessio.bsky.social [ View ] Jul 03, 2024 at 07:00 UTC

Schneller als die Geschwindigkeit in der Kunden Hilfe erwarten sind nur Vorgesetzte, wenn sie zurückrudern, weil die Antwort dann doch etwas zu schnell kam.

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pro accessio @pro-accessio.bsky.social [ View ] Jul 02, 2024 at 07:00 UTC

If it's not an emergency, I'm not dialing.

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pro accessio @pro-accessio.bsky.social [ View ] Jul 01, 2024 at 07:00 UTC

Abonniert unseren Newsletter!

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pro accessio @pro-accessio.bsky.social [ View ] Jun 30, 2024 at 09:00 UTC

Das ist der kleine aber feine Unterschied zwischen informationsmanagement und Wissensmanagement: Das eine liefert Lösungen, die mit dem problem zu tun haben könnten, das andere liefert eine in der Situation anwendbare Lösung.

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pro accessio @pro-accessio.bsky.social [ View ] Jun 29, 2024 at 09:00 UTC

It's the ****ing trenches out there…

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pro accessio @pro-accessio.bsky.social [ View ] Jun 28, 2024 at 07:00 UTC

Warum frag ich eigentlich?

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pro accessio @pro-accessio.bsky.social [ View ] Jun 27, 2024 at 07:00 UTC

Jeder hat klein angefangen!

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pro accessio @pro-accessio.bsky.social [ View ] Jun 26, 2024 at 07:00 UTC

Tag 1: "Dafür sind wir doch da! :3" Letzter Tag:"Try me."

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pro accessio @pro-accessio.bsky.social [ View ] Jun 25, 2024 at 07:00 UTC

Fühlt sich gut an!

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pro accessio @pro-accessio.bsky.social [ View ] Jun 24, 2024 at 07:00 UTC

We love you both.

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pro accessio @pro-accessio.bsky.social [ View ] Jun 23, 2024 at 09:00 UTC

"Okay, wir machen 1 Wissensmanagement, dann ist aber auch gut!"

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pro accessio @pro-accessio.bsky.social [ View ] Jun 22, 2024 at 09:00 UTC

Selbsthilfeportale liefern (wenn sie richtig bestückt sind!!!) schnellere Lösungen für mehr Leute. Das verkürzt die Wartezeiten in der Warteschleife und gibt dem Kunden wneiger Zeit, sich in die Sache reinzusteigern.

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pro accessio @pro-accessio.bsky.social [ View ] Jun 21, 2024 at 07:00 UTC

I DIDN'T EVEN DO ANYTHING (yet)! T^T

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pro accessio @pro-accessio.bsky.social [ View ] Jun 20, 2024 at 07:00 UTC

Another post from our socially anxious social media writer

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pro accessio @pro-accessio.bsky.social [ View ] Jun 19, 2024 at 07:00 UTC

Customer: This is a problem! Management: Damn, someone should fix that… Knowledge Workers: They're looking at us, aren't they?

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pro accessio @pro-accessio.bsky.social [ View ] Jun 18, 2024 at 07:00 UTC

Customer support agents have diplomatic abilities that transcend the human experience.

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pro accessio @pro-accessio.bsky.social [ View ] Jun 17, 2024 at 07:00 UTC

Wenn wir 2.5 Tage Workshop machen, ist es zu viel Inhalt für die kurze Zeit. Wenn wir 3-4 Tage Workshop machen, wollen uns alle auf 2 Tage runterhandeln. Bis wir unsere Workshops in Wurmlöcher verlegen können, werden sich unsere Workshops also weiterhin so anfühlen:

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pro accessio @pro-accessio.bsky.social [ View ] Jun 16, 2024 at 09:00 UTC

If I had an IT degree I would have solved this myself, please speak normal T^T

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pro accessio @pro-accessio.bsky.social [ View ] Jun 15, 2024 at 09:00 UTC

Brought to you by our socially awkward social media writer

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pro accessio @pro-accessio.bsky.social [ View ] Jun 14, 2024 at 07:00 UTC

Who's feeling this?

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pro accessio @pro-accessio.bsky.social [ View ] Jun 13, 2024 at 07:00 UTC

We see you.

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pro accessio @pro-accessio.bsky.social [ View ] Jun 12, 2024 at 07:00 UTC

"Fehlerkultur" ist eben mehr als nur Leute nicht zu feuern, wenn ihnen mal etwas durchrutscht…

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pro accessio @pro-accessio.bsky.social [ View ] Jun 11, 2024 at 07:00 UTC

"Klar würde ich dir helfen, ich muss nur sicherstellen, dass ich vorher mein Wochenpensum erreiche und meine Extraaufgaben aus dem letzten Meeting pünktlich erledige, sonst ragt mich mein Chef warum ich Zeit damit vertrödle, dir zu helfen."

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pro accessio @pro-accessio.bsky.social [ View ] Jun 10, 2024 at 07:00 UTC

The common denominator between neurodivergents and KCS enthusiasts is the constant infodumping on our niche interest

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pro accessio @pro-accessio.bsky.social [ View ] Jun 09, 2024 at 09:00 UTC

9 out of 10 times, early KCS Coaching is just explaining how to Google to people who could crash your company's infrastructure if they wanted to.

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pro accessio @pro-accessio.bsky.social [ View ] Jun 08, 2024 at 09:00 UTC

If you learned about it as AQI or CSC - at first sight, it didn't make any sense (but now you wouldn't trade it!)

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pro accessio @pro-accessio.bsky.social [ View ] Jun 07, 2024 at 07:00 UTC

Früher AQI, heute CSC - egal unter welchem Namen ihr es kennengelernt habt, auf den ersten Blick ward Ihr verwirrt.

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pro accessio @pro-accessio.bsky.social [ View ] Jun 06, 2024 at 07:00 UTC

Die Planungsarbeit vorneweg mal außenvor: viele überschätzen gewaltig, wie schwer ihre Kollegen sich mit neuen Wissensmanagementprozessen tun werden. Erwartungskonträr sind viele Kollegen überraschend lernfähig!

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pro accessio @pro-accessio.bsky.social [ View ] Jun 05, 2024 at 07:00 UTC

Absoluetely GOATed take, please open a personal finance YouTube, I bet you like crypto, too.

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pro accessio @pro-accessio.bsky.social [ View ] Jun 04, 2024 at 07:00 UTC

"I'd love to do my job well and complete important tasks, but before I can do that, I need to finish a bunch of mildly related tasks before I am allowed to really be useful."

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pro accessio @pro-accessio.bsky.social [ View ] Jun 03, 2024 at 07:00 UTC

"How can we bring more panic, anxiety and drama to the workplace?"

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pro accessio @pro-accessio.bsky.social [ View ] Jun 02, 2024 at 09:00 UTC

No offense, but I tune out after the third abbreviation…

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pro accessio @pro-accessio.bsky.social [ View ] Jun 01, 2024 at 09:00 UTC

We've decided if we were only allowed to keep one KCS-rule, we'd choose this one. Would tank the utility of it as a knowledge management methodology, but we'd at least foster an environment where people aren't thinking of quitting every day.

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pro accessio @pro-accessio.bsky.social [ View ] May 31, 2024 at 07:00 UTC

If I never use the tool, can it still turn out to be a bad purchase?

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pro accessio @pro-accessio.bsky.social [ View ] May 30, 2024 at 17:30 UTC

Hallo #Hannover, sucht Ihr einen #Kreativraum für eure Workshops? Bestens ausgestattet mit allem, was man für kreative Stunden oder Tage braucht?
Zwischen unseren eigenen Terminen ist immer mal Luft und dann vermieten wir unsere Räume tageweise. Interesse? Fragt uns!
inknowlab-hannover.de/

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pro accessio @pro-accessio.bsky.social [ View ] May 30, 2024 at 07:00 UTC

Denial - Anger -Bargaining - Depression - Acceptance

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pro accessio @pro-accessio.bsky.social [ View ] May 29, 2024 at 07:00 UTC

Which team are you on? And what's the fanciest or simplest tool you ever used for your KCS program?

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pro accessio @pro-accessio.bsky.social [ View ] May 28, 2024 at 07:00 UTC

Speech-to-Text-Tickets from voice messages can't be far anymore…

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pro accessio @pro-accessio.bsky.social [ View ] May 27, 2024 at 07:00 UTC

That magical time period where you know absolutely nothing and are willing to believe anything

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pro accessio @pro-accessio.bsky.social [ View ] May 26, 2024 at 09:00 UTC

Wir sind nicht gut in Werbung, aber ungefähr sowas würden wir damit ausdrücken wollen:

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pro accessio @pro-accessio.bsky.social [ View ] May 25, 2024 at 09:00 UTC

Which team are you?

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pro accessio @pro-accessio.bsky.social [ View ] May 24, 2024 at 07:00 UTC

"How bad can it really be?"

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