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Alan (not ekshully a B'Stard)@alans-world.bsky.social |
I think it's a pure case of international firm takes over NZ business, then just decides that the amount of complaints from shoddy service and people who'll take the time to force issues through are far, far outweighed by the profits of simply swallowing up 1000's of customers in one fell swoop.
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Victoria 💚 🧡
@vebate.bsky.social
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Oh wow! That's so bad. I had to contract a firm to provide service desk support to our offices with something like 11 languages. A place in Malaysia was selected but we always kept our kiwi desk and Canadian desk because we wanted people to feel connected and supported by us.
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