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Cora@asparecora.bsky.social |
Service ratings are so damn poisonous. I get survey calls every time I have a doctor's appointment, and I've yet to give anything but the highest ratings because I can almost hear a suit breathing heavily in hopes of an excuse to shitcan someone. A good word won't help much but better than nothing.
1 replies 3 reposts 35 likes
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carodjah!✨at the Sabzeruz✨
@carodjah.bsky.social
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When I worked at Sprint, the higher-ups got mad that we’d advise customers to press 5 to give us the best score if they got a survey. So they made the surveys randomly swap 1 and 5 as the best score button. And didn’t tell us.
1 replies 2 reposts 20 likes