McDonald’s is ditching its drive-through AI ordering system after too many customers wound up with totally incorrect orders like a handful of butter, hundreds of chicken nuggets, and ice cream loaded with bacon
How do you even fuck this up? How hard could it be to match what people are saying with a known menu. This isn't even an IA thing, it's just gross incompetence.
How does a handful of butter even work? Like, if you asked a McDonald's cashier to give you that, would they be able to?
I sorta want to head to McDonalds and try it....
It knows what we *really* want but it was too sudden a realization.
"Butter, Bob. You want a bag of butter."
"Dammit, you're right. I do... I do want a bag of butter!!!"
The two employees left are like "why does everyone drive away sobbing lately?"
The one thing I find very reassuring about AI is that by rushing this technology out, they’re so effectively killing it that even if it does improve at some point, the association is going to be so toxic to consumers and companies that it will never actually replace jobs.
Interesting. I've been using an AI ordering system at a local Checkers here for many months and not once has it ever gave me an incorrect order. And I've purposefully put on a thick accent or used confusing language to try and foul it up too. It always nails the order perfectly. 🤷♂️
This was supposed to be a funny article about AI sucking shit, then I got to the part about surge pricing ice cream when it's hot outside and now I think everyone should take turns throwing bricks through corporate windows.
Anyone with the slightest bit of awareness and critical thinking expected this, and yet these corporations and their idiot management suites keep doing it. But there’s another layer of stupidity: people still actually had to fulfill these crazy orders, right?
I can imagine an AI getting confused enough to think you want bacon ice cream (I mean, who doesn't?), but you would think there would be some sort of failsafe that would make it impossible for you to *get* bacon ice cream.
Those poor McDonalds workers when hundreds of nuggets pops up on the screen.
I had to do a 120 nugget order when we were short staffed once. It was rough. The friers really don't like taking that much nuggie at once.
Bacon Ice Cream is goooood.
When I was young, oh so many years ago, my friends and I would go to Fast Eddies (basically the Canadian Rally's), and they had $1 extra bacon on the menu.
So my friend would order a strawberry milkshake with extra bacon.
So we're all being told AI is going to take over our lives & jobs and it can't get fast food order right?! Getting the wrong food is annoying, but not life threatening. What about wrong medicines? Fitting car parts incorrectly? 😱 Seems that AI hype is better than reality (although this can change).
I'm surprised anyone complained about bacon in their ice cream. Y'all eat the grossest shit down there... this sounds right up your alley. Next week, KFC will release a bacon ice cream cone.
"but the AI-driven menu could also change prices of more in-demand items—like boosting the price of ice cream on a hot day."
Well, that's a guarantee I never visit your business ever.