Today's newsletter is the story of how Prabhakar Raghavan, Google's former head of ads - led a coup so that he could run Google Search, and how an email chain from 2019 began a cascade of events that would lead to him running it into the ground. www.wheresyoured.at/the-men-who-...
It doesn’t particularly draw away from the main conclusions of your article, but you’re going to get a flood of notes from ex-Google people: a “Code Yellow” is not a “pull people off their desks and into a war room” exercise. (That’s “code red”, unsurprisingly.)
we see the exact same patterns in the game industry as well. no one wants to make a quality product/service because they're too focused on growth.
capitalism was always going to eat itself.
I tried out DuckDuckGo on Saturday when I couldn't find the Italian-English libretto for La Rondine. Nowhere on Google's first page. Found it on DDG right away. Shocking.
"During Code Yellow a leader is given the shirt and can tap anyone at Google and force him or her to drop a current project to help out. Often, the leader escalates the emergency into a war room situation and pulls people out of their offices and into a conference room for an extended struggle."
lol
Thanks for this, Ed. Thanks for making the distinction between “real builders” and parasitic management. I wish the founders of Google had stayed engaged to make sure this wouldn’t happen. We really need working search.
In February 2019, Google's ads and finance teams called a "code yellow" on search, because revenue was slow and - seriously - people were not asking Google enough questions. Ben Gomes, then head of search, refused to make Google Search worse for profit. www.wheresyoured.at/the-men-who-...
Not questioning your research, but for me the enshitification of google search started around 2010-2011 when they appeared to adopt a "more results is always better" approach, operators stopped being strict, and i started having to force "verbatim" to get a meaningful hit.
I enjoyed this but I think the “good guy vs bad guy” framing is ultimately unhelpful. The problem with Google Search is that it’s not in Google’s financial interest to prioritize it compared to ads. It’s an ad company! It’s always been an ad company!
BTW, know how it's a meme that Google has too many chat apps? Guess who started that?
The same Nick Fox who later became the "Vice President of Search and Google Assistant"
Prior to that he was "VP of Communications" and was responsible for managing Google Hangouts / Duo / Allo / Chat / Meet (etc)
"McKinsey is to the middle class what flesh-eating bacteria is to healthy tissue."
IDK enough about McKinsey to speak to the veracity of this claim, but it sure is a great line!
Thought you'd like this. Sent my Googler brother (he's been there since 2001) your newsletter and he said that he had already read it! Apparently it's been passed around the higher ups. And that a lot of people at Google agree with you.
“He was the head of search for Yahoo from 2005 through 2012 — a tumultuous period that cemented its terminal decline, and effectively saw the company bow out of the search market altogether. His responsibilities? Research and development for Yahoo's search and ads products.”
I audibly gasped.
It’s not just in tech, it’s EVERYWHERE. Fortune 500 companies acting like the place is gonna be liquidated at the end of the quarter so they better look good at the cost of everything else.
It’s so obvious and yet it continues to happen.
After a test run last year, I permanentely switched to DuckDuckGo.
Google's search results were actively harming my work day, not to mention the scam site one of my colleagues almost fell for, because it got pushed to the top of the list.
Is this why I can’t find fucking information anymore through Google searches?? I swear to god, I can’t even find the answers to simple questions like “what birds are native to Vermont.” It’s like 99% ads and shit.
Google search has NEVER been a true research tool and many important sources aren’t digitized. This is written as if it were otherwise. Ditch it all and return to OCLC
BREAKING via WSJ
The Justice Department is conducting a criminal investigation into consulting firm McKinsey related to its past role in advising some of the nation's largest opioid manufacturers on how to boost sales.
that story isn’t unique. “Raghavan’s story is unique, insofar as the damage he’s managed to inflict” this happens all the time, people just move on from the broken pieces. why they keep failing up, i have no idea. he’s just very high profile.
Kind of amazing that Google ever let anyone prominently ex-Yahoo through the door, let alone let them takeover search, the product that they used to kill Yahoo, but I guess you get a pass when you worked with Page & Brin, or can otherwise do a Shock Doctrine to exploit a crisis & stage a coup.
I use Google Search daily and it's not close to being useless. 99% of the time I get the information I'm looking for in the first few links.
Sometimes I need to refine my search terms, for sure. But run into the ground? Useless? That's not even remotely been my experience.
Interestingly, with the latest update in March, Google have taken aim at information websites, killing traffic to them, now that their AI tools have syphoned off all the info. It's killing SEO, loads of websites and many businesses.
It’s the revenge of management ppl over creative ppl. Management Can’t create so they bother the ppl actually doing stuff, because they are known for building the stuff we loved in the first place. It’s just simple jeaulousy.